SER Compliance Zero Tolerance Categories
The Home Depot requires full cooperation from all suppliers and relevant factories in order to improve SER compliance among its supplier base. In the event that a factory assessment yields results in which the factory is unable to meet Zero Tolerance Categories, The Home Depot will take one/all of the following steps:
For all Existing Suppliers: Failure to meet any of the SER Zero Tolerance Categories will result in the factory receiving a failing rating. A failing grading outcome will require that the factory to undertake and complete a Corrective Action Plan (transparency and performance improvement commitments must be made by factory management) Failure to complete a Corrective Action Plan will result in the Supplier relationship being terminated and no new purchase orders issued by the
Home Depot.
Potential Factory (On-boarding): Failure to meet any of the SER Zero Tolerance Categories will
result in disqualification from on-boarding selection process.
Transparency Suppliers are required to provide transparency into their operations, policies, processes, and relevant records to The Home Depot or its designated third party.
Age Requirements Suppliers will not employ any person(s) under the age of 14.
Forced Labor THD will not accept or tolerate the use of any forced or involuntary labor, either directly or indirectly by our suppliers, contractors or subcontractors.
Fraud THD will not tolerate Suppliers providing fraudulent documentation, or statements with a willful intent to deceive.
Non-Payment of Wages All workers, including trainees, must be paid at least the cash equivalent of the minimum legal wage.
Disciplinary Practices Suppliers must not use or permit corporal punishment or any other form of physical or psychological coercion including verbal abuse and sexual harassment.
Collaboration Performance Improvement THD expects our suppliers to strive continuously for improvement of their respective operation that has an impact on THD business.
SER 驗廠零容忍政策
家得寶要求所有供應商及有關的工廠，充分合作，以提高SER在其供應基地的情況。如果在一個工廠的評估產生的結果在該工廠無法滿足零容忍分類，家得寶將按以下所有步驟：
對于現有的所有供應商：不符合零容忍任何將導致接收一個失敗的評級結果。一個失敗的評級結果，將要求工廠進行和完成糾正行動計劃（透明度和績效改進的承諾必須由工廠管理）未能完成糾正行動計劃將導致供應商的關系被終止，沒有新的采購訂單發出家得寶。
潛在的工廠（新員工入職）：不符合零容忍任何會導致喪失資格的入職甄選過程。
透明度：供應商必須提供納入其業務，政策，程序的透明度，以及家得寶或其指定的第三者有關記錄。
年齡：要求供應商將不會雇用未滿14歲的任何人。
強迫勞動：不會接受或容忍任何強迫或非自愿勞動力的使用，直接或間接供應商，承建商或分包商。
欺騙：不會容忍供應商提供了一個蓄意欺騙偽造證件或聲明。
工資：非工資支付所有工人，包括學員，必須支付至少最低法定工資的等值現金。
紀律行為：供應商不得使用或允許體罰或任何身體或心理脅迫，包括辱罵和其他形式的性騷擾。
合作履行改善：希望我們的供應商努力各自的運營，不斷提高各已在家得寶在商業上的影響
